1. Does my client(s) need to provide a signed Direct Debit Mandate for an application I have submitted online?
A Direct Debit Mandate must be completed for each mortgage application submitted to the Society. The Mandate must be signed by the applicant(s)/account holder(s) and must be received by the Society prior to release of an Offer of Advance. You can download a copy of the Direct Debit Mandate form here or within Progressive Online when you are inputting your client’s bank details.
You can scan and upload a signed Direct Debit Mandate through Progressive Online when uploading other supporting documentation. We do not require you to send us an original copy of the Direct Debit Mandate, but we do require you to provide a recent bank statement for the corresponding bank account, to allow us to validate the bank details.
It is a condition of the Mortgage that the mortgage is paid by Direct Debit from a UK bank account.
Please ensure scanned copies are complete and legible. Failure to do so may cause a delay in processing your client’s application or issue of an Offer.