1. Why do I need to login using two-factor authentication?
Keeping your personal information safe is our priority. So that we know it’s really you, we will ask you to login to our online service using two steps (two-factor authentication). When you login for the first time, you will be prompted to download the Salesforce Authenticator app onto your smartphone. Each time you login, you’ll need to use the authenticator app, so please keep it on your phone.
When you download the app, you’ll be asked to activate it, add an account, and link it to your Progressive Online profile.